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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering</image:title>
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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering</image:title>
      <image:caption>Netflix/CBC “Kim’s Convenience.” Mr. Kim has a clipboard, which means he is in charge.</image:caption>
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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering</image:title>
      <image:caption>Actor Ty Burrell of ABC/Disney’s “Modern Family” sitcom appears in a screenshot of the GLSEN Public Service Announcement.</image:caption>
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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering</image:title>
      <image:caption>Literally faceless food bank volunteers!</image:caption>
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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering</image:title>
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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering - “The Golden Girls”, NBC/Universal: “Have Yourself A Merry Little Christmas”</image:title>
      <image:caption>Beloved ‘80s sitcom “The Golden Girls” has a prime example with “Have Yourself A Merry Little Christmas.” When the girls volunteer at a homeless shelter, they learn that Dorothy’s (Bea Arthur) ex-husband Stan has been thrown out on the streets by his current wife. Hilarity, heart, and canned studio-audience “Awwwws” ensue!</image:caption>
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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering</image:title>
      <image:caption>New character William Dey (Staz Nair) on CW’s “Supergirl,” after spending all of his previous screen time being a jerk to the lead female (superhero) character.</image:caption>
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      <image:title>Blog - A Very Special Episode: The Good, Bad, and Ugly of TV Trope Volunteering</image:title>
      <image:caption>“Fresh Prince of Bel Air,” NBC/Universal.  Really not the ideal volunteer culture!</image:caption>
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      <image:title>About</image:title>
      <image:caption>Since 2002 Dana has guided organizations in California's Silicon Valley and worldwide to produce breakthrough volunteer and community engagement programs. She is a popular presenter at the Points of Light National Conference on Volunteering and Service, America’s Service Commissions National Service Training, the Volunteer Management Hybrid Conference, and countless other learning and professional association events. Dana is often featured in professional journals The Nonprofit Times and The Volunteer Management Report. They frequently guest on podcasts and live streams including Volunteer Nation (Tobi Johnson), Advancing The Profession (Rob Jackson), The Nonprofit Enthusiast, and The Influential Nonprofit. Dana is the creator of the premiere web series “Priceless Advice for Leaders of Volunteers.” She is the Past President of the Association of Leaders in Volunteer Engagement (AL!VE), and a founder of the multi-sector National Alliance for Volunteer Engagement. They co-authored the “Digital Care Circles” 4-part article series for the Engage Journal in 2023-2024. Dana recently completed leading the Assessing Diversity and Equity in Volunteer Involvement (ADEVI) DEI Toolkit development working group, Planning and Advocacy for Strategic Volunteer Involvement. The ADEVI DEI Toolkit will be freely available in Fall 2024 on the VolunteerMatch website. Dana earned her CVA (Certified in Volunteer Administration) in 2014. For more about the CVA and ADEVI, visit www.cvacert.org.</image:caption>
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